We are Cloud++
We serve customers that are out of the ordinary. Those who lead their industries through a continuous focus on customer-centricity.
Started as an idea 10 years ago, our passion for tech development quality and a strong partnership have led to becoming part of the Deloitte Fast50 and FD Gazellen in 2019.
We create customizable business applications on top of your existing core systems to drive innovation and differentiation, spark customer-centricity, and enable a fast, easy & collaborative way of working. We also provide Teams as a Service.
Here’s what you can expect from us
Customer interaction
Manage your customer data and interactions in order to boost sales and reduce churn
- Campaign management
- Opportunity management
- Activity management
- Salesforce automation
- Customer 360
Customer portals
Unlock excellent customer experiences from order taking to content & assets
- Order taking
- Customer onboarding & status
- Content & Assets
Loyalty programs
Improve customer engagement and enhance customer lifetime value
- Reward management
- Partnership programs
- Interaction tracking
Territory planning
Target the right customers and implement goals for consistent sales growth over time
- Capacity planning
- Visit management
- Sales performance management
Field service applications
Optimize your Field service operation by maximizing Field services productivity
- Scheduling & routing
- Inventory management
- Inspection applications
- Maintenance & Repair
- Quotation applications
Service management apps
Manage customer service effectively through processes, people and outcomes
- Case handling
- Knowledgebase
- Service operations
- AI chatbots
Your
unique idea
Any customized application which drives innovation and differentiation in Sales & Service.
Each application comes with Reporting & Analytics insights in order to steer your business.
Data insights
& analytics
Steer and optimize your organisation operation through continuous insight to achieve operational excellence
- Data platforms
- Reporting
- Predictive Analytics
Excellent results
Global sales process optimization
Cloud++ developed a CRM platform that aggregates relevant customer data. The resulting 360-degree customer view is helping to improve customer service.
How we would like to work with you
Onboarding
- Workshops with stakeholders to gain commitment and trust
- Analyzing and validating the outcome of the workshops
- Setting priorities, building roadmaps and defining scope of MVP
Proof of concept
- Determine and verify the feasibility of the concept
- Identify specific business cases and expectations for the technology
- Establish demos to test the concept
Implementation
- Develop your MVP in an agile way to turn your idea into a successful, customer-centric product
- Using our pre-built building blocks and customizable features for fast delivery and optimal usage of the project budget.
Extend
- Continuous development of the product through iterative delivery of roadmap features
- Test, learn, measure and iterate until the product is finalized
- Keep evolving the product in 2-week sprints