We help organisations move forward with ingenious business applications and data insights

FleuraMetz crm

We are Cloud++

We serve customers that are out of the ordinary. Those who lead their industries through a continuous focus on customer-centricity. 

Started as an idea 10 years ago, our passion for tech development quality and a strong partnership have led to becoming part of the Deloitte Fast50 and FD Gazellen in 2019.

We create customizable business applications on top of your existing core systems to drive innovation and differentiation, spark customer-centricity, and enable a fast, easy & collaborative way of working.

Here’s what you can expect from us

CRM

Customer interaction

Manage your customer data and interactions in order to boost sales and reduce churn

  • Campaign management
  • Opportunity management
  • Activity management
  • Salesforce automation
  • Customer 360
Customer portals

Customer portals

Unlock excellent customer experiences from order taking to content & assets

  • Order taking
  • Customer onboarding & status
  • Content & Assets
Loyalty programs

Loyalty programs

Improve customer engagement and enhance customer lifetime value

  • Reward management
  • Partnership programs
  • Interaction tracking
Territory planning

Territory planning

Target the right customers and implement goals for consistent sales growth over time

  • Capacity planning
  • Visit management
  • Sales performance management
Field service applications

Field service applications

Optimize your Field service operation by maximizing Field services productivity

  • Scheduling & routing
  • Inventory management
  • Inspection applications
  • Maintenance & Repair
  • Quotation applications
Service management apps

Service management apps

Manage customer service effectively through processes, people and outcomes

  • Case handling
  • Knowledgebase
  • Service operations
  • AI chatbots
Cloud++ innovative Sales & Service apps

Your
unique idea

Any customized application which drives innovation and differentiation in Sales & Service.

Each application comes with Reporting & Analytics insights in order to steer your business.

Insights & Analytics

Data insights
& analytics

Steer and optimize your organisation operation through continuous insight to achieve operational excellence

  • Data platforms
  • Reporting
  • Predictive Analytics
AkzoNobel screenshot Gaudi

Excellent results

Logo AkzoNobel

Global sales process optimization

Cloud++ developed a CRM platform that aggregates relevant customer data. The resulting 360-degree customer view is helping to improve customer service.

How we would like to work with you

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Onboarding icon

Onboarding

  • Workshops with stakeholders to gain commitment and trust
  • Analyzing and validating the outcome of the workshops
  • Setting priorities, building roadmaps and defining scope of MVP
Proof of concept

Proof of concept

  • Determine and verify the feasibility of the concept
  • Identify specific business cases and expectations for the technology
  • Establish demos to test the concept
Implementation MVP icon

Implementation

  • Develop your MVP in an agile way to turn your idea into a successful, customer-centric product
  • Using our pre-built building blocks and customizable features for fast delivery and optimal usage of the project budget.
Extend

Extend

  • Continuous development of the product through iterative delivery of roadmap features
  • Test, learn, measure and iterate until the product is finalized
  • Keep evolving the product in 2-week sprints

Need help in creating business applications?